BOXRAW Support

<p>BOXRAW is an online store.</p><p>For any news on a BOXRAW store or a pop-up store in the future, make sure you stay updated by following us on social media @boxraw on <a href="https://www.instagram.com/boxraw/">Instagram</a>, <a href="https://www.facebook.com/boxraw">Facebook</a> and <a href="https://twitter.com/boxraw">Twitter</a>.</p>

BOXRAW is an online store. For any news on a BOXRAW store or a pop-up store in the future, make sure you stay updated by following us on social media @boxraw on Instagram, Facebook and Twitter.

Does BOXRAW have a store I can visit? | BOXRAW Support

Size Guide & Product Info

How do I track my order?

How can I check my BOXRAW gift card balance?

Where is my order?

I’ve received a faulty item

My order has been flagged as potentially fraudulent, what do I do?

There is something missing from my order

I want to cancel/amend my order

My order status is complete, does that mean it should have been delivered?

I have received an incorrect item in my order

Orders

COVID-19 Delays

Does BOXRAW deliver to PO Boxes?

Shipping Options – United Kingdom

Shipping Options – North & South America

Shipping Options – Europe (Excluding UK)

Shipping Options – Australasia

Shipping Options – Asia

Shipping Options – Africa

Customs & Import Charges

Shipping Exclusion List

Delivery

What is your returns policy?

Are returns free?

UK Returns

US Returns

EU Returns

I’m an international customer, how do I make a return?

I placed an order using my gift card & now want to return the items

Have you received my return yet?

Returns

Size Guide

Does BOXRAW have a store I can visit?

How do I wash my BOXRAW gear?

Black Friday Sale FAQ

Black Friday FAQ

How can I pay for my order?

Clearpay – Buy Now Pay Later (UK Only)

Pay in 3 with Klarna (UK Only)

NHS Discount (UK Only)

Student Discount

Afterpay – Buy Now, Pay Later (US Only)

Military Discount (USA)

Buy Now Pay Later with Sezzle (Canada Only)

Payment Options / Buy Now Pay Later (EU Only)

What currencies can I view in?

An item I own is now a lower price, can you refund me the difference?

I’ve received a gift card, what do I do with it?

This item was on sale previously, can I get it at the sale price?

My discount code isn’t working

Payments, Discounts & Gift Cards

I have forgotten my password

Sponsorships

I need to update my address

Account

Black Card

Does BOXRAW have a store I can visit?Updated a year ago