BOXRAW Support

<p>If you&#x2019;ve forgotten your password, click &#x2018;Forgot your password?&#x2019; on the login page. You&#x2019;ll be asked to enter your email address, to then be sent an email with instructions on how to successfully reset your password.</p>

If you’ve forgotten your password, click ‘Forgot your password?’ on the login page. You’ll be asked to enter your email address, to then be sent an email with instructions on how to successfully reset your password.

I have forgotten my password | BOXRAW Support

Account

How do I track my order?

How can I check my BOXRAW gift card balance?

Where is my order?

I’ve received a faulty item

My order has been flagged as potentially fraudulent, what do I do?

There is something missing from my order

I want to cancel/amend my order

My order status is complete, does that mean it should have been delivered?

I have received an incorrect item in my order

Orders

Does BOXRAW deliver to PO Boxes?

Shipping Options – United Kingdom

Shipping Options – North & South America

Shipping Options – Europe (Excluding UK)

Shipping Options – Australasia

Shipping Options – Asia

Shipping Options – Africa

Customs & Import Charges

Shipping Exclusion List

Delivery

What is your returns policy?

Are returns free?

UK Returns

US Returns

EU Returns

I’m an international customer, how do I make a return?

I placed an order using my gift card & now want to return the items

Have you received my return yet?

Returns

Size Guide

Does BOXRAW have a store I can visit?

How do I wash my BOXRAW gear?

Size Guide & Product Info

How can I pay for my order?

Clearpay – Buy Now Pay Later (UK Only)

Pay in 3 with Klarna (UK Only)

NHS Discount (UK Only)

Student Discount

Afterpay – Buy Now, Pay Later (US Only)

Military Discount (USA)

Buy Now Pay Later with Sezzle (Canada Only)

Payment Options / Buy Now Pay Later (EU Only)

What currencies can I view in?

An item I own is now a lower price, can you refund me the difference?

I’ve received a gift card, what do I do with it?

This item was on sale previously, can I get it at the sale price?

My discount code isn’t working

Payments, Discounts & Gift Cards

I have forgotten my password

Sponsorships

I need to update my address

Black Card

I have forgotten my passwordUpdated 2 years ago