Starts this Black Friday, 26th November


UK and Ireland
Starts: 8am GMT on Friday, November 26th

Ends: 23:59pm GMT on Monday, November 29th

Starts: 3:00am EST on Friday, November 26th

Ends: 23:59pm EST on Monday, November 29th

Starts: Starts: 9:00am CET on Friday, November 26th

Ends: 23:59pm CET on Monday, November 29th

Starts: 17:00pm JST on Friday, November 26th

Ends: 13:59pm JST on Tuesday, November 30th

Starts: 19:00pm UTC on Friday, November 26th

Ends: 15:59pm UTC on Tuesday, November 30th

Starts: 3:00am EST on Friday, November 26th

Ends: 23:59pm EST on Monday, November 29th

Starts: 11:00am MSK on Friday, November 26th
Ends: 01:59pm MSK on Tuesday, November 29th
Starts: 10:00am EET on Friday, November 26th
Ends: 00:59am EET on Tuesday, November 29th



What is early access?

BEATBOX Early Access is the only way to ensure you’re first in line to secure up to 75% off storewide. Early Access begins on Thursday (24 hours before the general sale). On this date, our website will be locked down to Black Card members exclusively. Members will be emailed a code once the Early Access begins. You can gain early-access entry by signing up for BOXRAW Black Card here


How long will shipping take?

We have put extra measures in place to meet the high demand for orders during this busy time. We’ll be working around the clock to ensure orders are sent in a timely manner. Due to the high volume of orders that we have received over the BEATBOX Sale, there may be up to a 5 working day delay in dispatching your order.  If you have paid for express delivery, you will receive your order in 1-3 working days from when the item is dispatched. Tracking may take up to 24 hours to update, once you have received your shipping confirmation email.

Can I still make returns?

All orders currently have a 90 day returns period and this will continue to apply for purchases made during the BEATBOX sale. You can find out how to make returns here.

Can I cancel/edit my order?

Due to the BEATBOX Sale volume, once you have made your purchase we will be unable to make any changes. If you change your mind about an item you have ordered, you will be able to make a return once the package arrives. This includes changing size, product, colour, or shipping address. If you do want to make a change, we recommend placing a new order and returning any unwanted items.

When will my order be confirmed?

Your order will be confirmed after you have checked out and payment has been accepted. Adding an item to your cart does not reserve the stock for your final checkout. Stock is only allocated to your order once the payment has been accepted and the order is confirmed. If any items you have ordered go out of stock, the items will be refunded and any remaining items will be dispatched. If any items you have ordered are not yet available, we will split your order and send the available items. Once we receive the items we will ship them to you immediately.

You will be notified via email of any changes to your orders.

What sizes should I buy?

Our online size guides can be used to determine your correct size. You can find a size guide on each product page, just above the size selector bar. If you have any questions just reach out to us on Live Chat or at

Will items be restocked for the BEATBOX Sale?

We will not be restocking during the BEATBOX sale so please be quick in making your purchases to avoid disappointment in missing out. Stock will go quickly!


What buy now pay later options are available?

Klarna and Clearpay will continue to be available as a payment option in the UK. Afterpay and Sezzle can be used by those living in the US, and Sezzle is available for use in Canada. Klarna is available for our EU customers as well as other afterpay services depending on your location.  For more information on what buy now pay later services are available click here 

Can I use my Student, Youth, NHS or other discounts too?

Black Card members can continue to use their Black Card points on purchases.  All other discounts will be disabled for the duration of the sale.


For more information about BEATBOX or any other queries, you may have, please check out our General FAQs here. Or reach out to us on Live Chat or email at

Can’t find what you’re looking for?

Contact us on our instant experience channels.