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Black Friday Sale FAQUpdated a minute ago


Black Friday 2026 FAQs 

The BOXRAW Black Friday Sale is coming. From Monday, November 16th, shop up to 60% off while stocks last. Here’s your complete guide to navigating the Black Friday Sale and securing your sale selects.


Sale Start Time

The BOXRAW Black Friday Sale will start on Monday, November 16th, 2026, at 4pm GMT / 11am EST / 8am PST. You’ll be able to shop up to 60% off sitewide. There’s no confirmed end date for the sale just yet, so make sure to shop early to avoid missing out!

See when the BOXRAW Black Friday Sale starts in your city below:




Early Access

Mailing list subscribers get exclusive access to the BOXRAW Black Friday Sale 1 hour before the public sale begins.

Not already subscribed? Sign up now so you do not miss out on early access.




Black Friday Offers 

Make the most of the Black Friday Sale with exclusive spend-based offers. 

uk.boxraw.com

  • Spend over £150 to get £15 off. 
  • Spend over £200 to qualify for a free product*.

eu.boxraw.com

  • Spend over €230 to get €25 off. 
  • Spend over €320 to qualify for a free product*. 

boxraw.com

  • Spend over $250 USD to get $25 USD off. 
  • Spend over $350 USD to qualify for a free product*. 

*While stocks last. 




Get Prepared: Create Your Sale Wishlist

Our bestsellers will be restocked before the Black Friday Sale starts. There will be no restocks during the sale, so once a product is sold out - it’s sold out.  

Building your wishlist ahead of the sale will make checking out faster, easier, and allow you to find everything you want to shop, without rushing. 

Get yourself prepared: 

  1. Create your wishlist by browsing products and pressing the save button  
  2. Add your wishlist to your cart on Monday November 16th, after the sale has begun 
  3. Checkout with your favourites at up to 60% off 

Want to access your wishlist on a different device? Simply create an account, log in on any device and your items will be there waiting for you.




Black Card: Boxing’s Lifestyle Club

Black Card is the membership program that unlocks the best of BOXRAW. 

Get member only access to exclusive sales & product drops, as well as points and rewards for each time you shop online. 

For Black Friday Sale 2026, Black Card members have extended early access, 2 hours before anyone else and 1 hour before mailing list. 

Join for free today to not miss out.




Black Friday Sale FAQs


Order & Delivery

What sizes should I buy?

Our online size guides can be used to determine your correct size. You can find a size guide on each product page, just above the size selector bar. If you have any questions just reach out to us at [email protected]. 


Can I cancel/edit my order?

Yes! You have 30 minutes after placing your order to make changes using the self-service link in your order confirmation email. You can update your shipping address, add or remove products, or cancel your order. 

After 30 minutes, your order can no longer be edited or cancelled due to high order volumes during the Black Friday Sale. If you need a different size, colour or product after this window, you can place a new order and return any unwanted items in line with our returns policy. 

Please note that our Customer Service team cannot make changes or cancel orders once the 30-minute window has passed. 


How long will shipping take?

We’ve put additional measures in place to help manage the high volume of orders during the Black Friday Sale. However, due to increased demand, dispatch may be delayed by up to 7 working days. 

If you’ve selected Express Delivery, your order will arrive within 1–3 working days from dispatch. Please note that this timeframe begins once your order has been dispatched, not when your order is placed. 

Once you receive your shipping confirmation email, please allow up to 24 hours for your tracking information to update. 


Will you be restocking items during the Black Friday Sale? 

No, we will not be restocking any items during the Black Friday Sale. Our bestsellers will be restocked before the sale starts, so add anything you want to your wishlist now. Once a product sells out, it will remain unavailable until after the sale has ended. We recommend signing up for back-in-stock notifications on the product page or subscribing to our newsletter to be the first to know when your favourite items return. 


Why is my tracking not updating or showing a delay?  

During the BOXRAW Black Friday Sale, high order volumes may affect dispatch times, tracking updates and delivery times. After receiving your shipping confirmation email, please allow some time for your tracking to become active. Tracking updates may take longer than usual during peak periods, particularly while your parcel is awaiting its first scan by the courier. 

If your tracking hasn't updated after a few working days, please contact our Customer Service team so we can look into this for you. 

We're monitoring fulfilment and delivery performance closely and working with our warehouse and courier partners to minimise delays wherever possible. 


I can’t find my order / It’s not showing under my account / I didn’t receive a confirmation email. What should I do? 

This usually happens when the email used to place the order is different from the one you’re checking or contacting us with. Common examples include: 

  • You used Apple Pay, PayPal, or Shop Pay, which may be linked to a different email address.
  • You checked out as a guest instead of logging into your account.
  • You accidentally typed a typo in your email address at checkout.

Here’s what you can do: 

  1. Check your other email inboxes, especially those linked to your payment methods (e.g., Apple ID, PayPal email).
  2. Search your inbox for our store name or “BOXRAW Order”, sometimes it’s in the Spam or Junk folder.
  3. If you still can’t find it, contact us and provide the following details to help us locate your order:
    • Full name used for the order
    • Shipping address 
    • Payment method used
    • Order date or screenshot of the payment confirmation (if available)

Returns

Can I still make returns?

Yes, we’ve extended our returns window for the holiday season. 

Orders placed between November 1st and December 31st can be returned until January 31st.  

You can find out how to make returns here.


Payments & Discounts

Will discounts increase as the sale progresses? 

Our Black Friday discounts are set in advance and won't increase later in the sale. Stock is limited, and once an item sells out, it may not be restocked during the sale. We recommend shopping early to secure your favourite products at their available sale prices.


What buy now, pay later options are available?

Klarna and Clearpay will continue to be available as a payment option in the UK. 

Afterpay can be used by those living in the US, and Sezzle is available for use in Canada. 

Klarna is available for some of our EU customers as well as other buy now, pay later services depending on your location. 

For more information on what buy now pay later services are available, click here


Can I use my Black Card points during the Black Friday Sale? 

No. Black Card points are redeemable on full price items only. However, Black Card members can continue to earn points on purchases made during the sale.


Can I use my Student Beans, Am/Pro, Youth, NHS or other discounts during the sale? 

No. All discounts are disabled for the duration of the sale. Black Card members can continue to earn points on purchases made during the sale. 


Will any products not be on sale? 

Most products will be included in the BOXRAW Black Friday Sale; however, some select lines have been excluded. 




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