Customs & Import ChargesUpdated 7 months ago
You may be susceptible to customs charges in certain areas which will be charged upon the parcel reaching the destination country.
As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.
The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of any additional duties if required.
BOXRAW has no control over customs and import tax and we can’t tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.
United States of America
The threshold for being charged customs and import tax in the US is $800 USD. If your order is more than this amount, you will be charged additional customs and import tax.
If your order is below the $800 USD threshold, you will not be charged additional customs and import tax.
The threshold for bringing goods into Canada is around $20 CAD. If your order is more than this amount, you are more likely to be charged additional customs and import tax.
Please pay these to avoid any further delays to your order, once you have your goods, please get in touch with our Customer Service team at [email protected] and provide them with a copy of the receipt of payment and we will get this reimbursed for you.