BOXRAW Support

<p>There are a number of options for delivery in Asia. Please see the table below for options and pricing.<br><br></p><table class="main-table" style="width:100%;"><thead><tr><th>Country</th><th>Service</th><th>Cost</th><th>Free Above</th></tr></thead><tbody><tr><td rowspan="2">Hong Kong</td><td>Standard (5 &#x2013; 10 working days)</td><td>100 HKD</td><td>1100 HK</td></tr><tr><td>Express (1-3 working days)</td><td>330 HKD</td><td>2200 HKD</td></tr><tr><td rowspan="2">India</td><td>Standard (5 &#x2013; 10 working days)</td><td>1200 INR</td><td>11000 INR</td></tr><tr><td>Express (1-3 working days)</td><td>3300 INR</td><td>22000 INR</td></tr><tr><td rowspan="2">Israel</td><td>Standard (5 &#x2013; 10 working days)</td><td>40 ILS</td><td>450 ILS</td></tr><tr><td>Express (1-3 working days)</td><td>130 ILS</td><td>1000 ILS</td></tr><tr><td rowspan="2">Japan</td><td>Standard (5 &#x2013; 10 working days)</td><td>1700 Yen</td><td>19000 Yen</td></tr><tr><td>Express (1-3 working days)</td><td>6000 Yen</td><td>40000 Yen</td></tr><tr><td rowspan="2">Singapore</td><td>Standard (5 &#x2013; 10 working days)</td><td>19 SGD</td><td>180 SGD</td></tr><tr><td>Express (1-3 working days)</td><td>60 SGD</td><td>400 SGD</td></tr><tr><td rowspan="2">South Korea</td><td>Standard (5 &#x2013; 10 working days)</td><td>20000 KRW</td><td>200000 KRW</td></tr><tr><td>Express (1-3 working days)</td><td>55000 KRW</td><td>400000 KRW</td></tr><tr><td rowspan="2">Taiwan</td><td>Standard (5 &#x2013; 10 working days)</td><td>600 TWD</td><td>4500 TWD</td></tr><tr><td>Express (1-3 working days)</td><td>1200 TWD</td><td>9000 TWD</td></tr><tr><td rowspan="2">UAE</td><td>Standard (5 &#x2013; 10 working days)</td><td>60 AED</td><td>600 AED</td></tr><tr><td>Express (1-3 working days)</td><td>150 AED</td><td>1200 AED</td></tr><tr><td rowspan="2" style="width: 18.1948%;">Rest of Asia</td><td>Standard (5 &#x2013; 10 working days)<br></td><td>$15 USD<br></td><td>$156 USD<br></td></tr><tr><td>Express (1-3 working days)<br></td><td>$50 USD<br></td><td>$290 USD<br></td></tr></tbody></table><p><br>We aim to dispatch all orders within 2 working days.<br><em>Delivery times may vary on bank &amp; public holidays</em></p>

There are a number of option for delivery in Asia. We aim to dispatch all orders within 3 working days.

Shipping Options – Asia | BOXRAW Support

Delivery

How do I track my order?

How can I check my BOXRAW gift card balance?

Where is my order?

I’ve received a faulty item

My order has been flagged as potentially fraudulent, what do I do?

There is something missing from my order

I want to cancel/amend my order

My order status is complete, does that mean it should have been delivered?

I have received an incorrect item in my order

Orders

COVID-19 Delays

Does BOXRAW deliver to PO Boxes?

Shipping Options – United Kingdom

Shipping Options – North & South America

Shipping Options – Europe (Excluding UK)

Shipping Options – Australasia

Shipping Options – Asia

Shipping Options – Africa

Customs & Import Charges

Shipping Exclusion List

What is your returns policy?

Are returns free?

UK Returns

US Returns

EU Returns

I’m an international customer, how do I make a return?

I placed an order using my gift card & now want to return the items

Have you received my return yet?

Returns

Size Guide

Does BOXRAW have a store I can visit?

How do I wash my BOXRAW gear?

Size Guide & Product Info

How can I pay for my order?

Clearpay – Buy Now Pay Later (UK Only)

Klarna – Buy Now, Pay Later (UK Only)

NHS Discount (UK Only)

Student Discount

Afterpay – Buy Now, Pay Later (US Only)

Military Discount (USA)

Buy Now Pay Later with Sezzle (Canada Only)

Payment Options / Buy Now Pay Later (EU Only)

What currencies can I view in?

An item I own is now a lower price, can you refund me the difference?

I’ve received a gift card, what do I do with it?

This item was on sale previously, can I get it at the sale price?

My discount code isn’t working

Payments, Discounts & Gift Cards

I have forgotten my password

Sponsorships

I need to update my address

Account

Black Card

Country	Service	Cost	Free Above
Hong Kong	Standard (5 – 10 working days)	100 HKD	1100 HK
Hong Kong	Express (1-3 working days)	330 HKD	2200 HKD
India	Standard (5 – 10 working days)	1200 INR	11000 INR
India	Express (1-3 working days)	3300 INR	22000 INR
Israel	Standard (5 – 10 working days)	40 ILS	450 ILS
Israel	Express (1-3 working days)	130 ILS	1000 ILS
Japan	Standard (5 – 10 working days)	1700 Yen	19000 Yen
Japan	Express (1-3 working days)	6000 Yen	40000 Yen
Singapore	Standard (5 – 10 working days)	19 SGD	180 SGD
Singapore	Express (1-3 working days)	60 SGD	400 SGD
South Korea	Standard (5 – 10 working days)	20000 KRW	200000 KRW
South Korea	Express (1-3 working days)	55000 KRW	400000 KRW
Taiwan	Standard (5 – 10 working days)	600 TWD	4500 TWD
Taiwan	Express (1-3 working days)	1200 TWD	9000 TWD
UAE	Standard (5 – 10 working days)	60 AED	600 AED
UAE	Express (1-3 working days)	150 AED	1200 AED
Rest of Asia	Standard (5 – 10 working days)	$15 USD	$156 USD
Rest of Asia	Express (1-3 working days)	$50 USD	$290 USD

Shipping Options – AsiaUpdated a month ago