BOXRAW Support

<p>We have two options for UK Delivery, our Standard and Express Delivery. See the table below.<br><br></p><table class="main-table" style="width:100%;"><thead><tr><th style="width: 31.3104%;">Location</th><th style="width: 28.3824%;">Service</th><th style="width: 18.2195%;">Cost</th><th style="width: 22.0384%;">Free Above (GBP)</th></tr></thead><tbody><tr><td rowspan="2" style="width: 31.3104%;">England, Scotland and Wales</td><td style="width: 28.3824%;">Standard (3-5 working days)</td><td style="width: 18.2195%;">&#xA3;3.99</td><td style="width: 22.0384%;">&#xA3;70.00</td></tr><tr><td style="width: 28.3824%;">Express (1-3 working days)</td><td style="width: 18.2195%;">&#xA3;5.99</td><td style="width: 22.0384%;">&#xA3;80.00</td></tr><tr><td style="width: 31.3104%;">Northern Ireland</td><td style="width: 28.3824%;">Standard (3-5 working days)<br></td><td style="width: 18.2195%;">&#xA3;3.99<br></td><td style="width: 22.0384%;">&#xA3;70.00<br></td></tr></tbody></table><p><br></p><p dir="ltr" id="isPasted">We aim to dispatch all orders within 2 working days. During busy periods, including our Black Friday sale, the Christmas holiday season and our Summer sale, please allow up to 7 working days for your order to be dispatched.</p><p dir="ltr">Our offices and UK warehouse are closed on UK bank and public holidays, and our US warehouse is closed on US federal and some religious holidays. Dispatch and delivery times may be longer around these dates.</p><p dir="ltr">Delivery to the Channel Islands, Isle of Man, Northern Ireland, the Isles of Scilly and the Scottish Highlands may take up to 3 additional working days.</p>

We have two options for UK Delivery, our Standard Delivery and our Next Working Day Delivery. We aim to dispatch all orders within 3 working days.

Shipping Options – United Kingdom | BOXRAW Support

Delivery

How do I track my order?

How can I check my BOXRAW gift card balance?

Where is my order?

I’ve received a faulty item

My order has been flagged as potentially fraudulent, what do I do?

There is something missing from my order

Can I cancel or edit my order?

My order status is complete, does that mean it should have been delivered?

I have received an incorrect item in my order

Orders

Does BOXRAW deliver to PO Boxes?

Shipping Options – United Kingdom

Shipping Options – North & South America

Shipping Options – Europe (Excluding UK)

Shipping Options – Australasia

Shipping Options – Asia

Shipping Options – Africa

Will I have to pay customs fees?

Shipping Exclusion List

My order is marked delivered, but I haven't received it

What is your returns policy?

Are returns free?

UK Returns

US & Rest of World Returns

EU Returns

I’m an international customer, how do I make a return?

I placed an order using my gift card and now want to return the items. What happens?

Have you received my return yet?

Returns

Size Guide

Does BOXRAW have a store I can visit?

How do I wash my BOXRAW gear?

Size Guide & Product Info

Black Friday Sale FAQ

Black Friday FAQ

How can I pay for my order?

Clearpay – Buy Now Pay Later (UK Only)

Pay in 3 with Klarna (UK + EU Only)

Student Discount

Afterpay – Buy Now, Pay Later (US Only)

Military Discount (USA)

Buy Now Pay Later with Sezzle (Canada Only)

Payment Options / Buy Now Pay Later (EU Only)

What currencies can I view in?

An item I own is now a lower price, can you refund me the difference?

I’ve received a gift card, what do I do with it?

This item was on sale previously, can I get it at the sale price?

My discount code isn’t working

Payments, Discounts & Gift Cards

I have forgotten my password

How do I update my address?

Account

Black Card

Sponsorships

Partnerships & Sponsorships

Location	Service	Cost	Free Above (GBP)
England, Scotland and Wales	Standard (3-5 working days)	£3.99	£70.00
England, Scotland and Wales	Express (1-3 working days)	£5.99	£80.00
Northern Ireland	Standard (3-5 working days)	£3.99	£70.00

Shipping Options – United KingdomUpdated 13 hours ago