BOXRAW Support

<p>We have two options for UK Delivery, our Standard and Express Delivery. See the table below.<br><br></p><table class="main-table" style="width:100%;"><thead><tr><th style="width: 31.3104%;">Location</th><th style="width: 28.3824%;">Service</th><th style="width: 18.2195%;">Cost</th><th style="width: 22.0384%;">Free Above (GBP)</th></tr></thead><tbody><tr><td rowspan="2" style="width: 31.3104%;">England, Scotland and Wales</td><td style="width: 28.3824%;">Standard (3-5 working days)</td><td style="width: 18.2195%;">&#xA3;3.99</td><td style="width: 22.0384%;">&#xA3;50.00</td></tr><tr><td style="width: 28.3824%;">Express (1-2 working days)</td><td style="width: 18.2195%;">&#xA3;5.99</td><td style="width: 22.0384%;">&#xA3;75.00</td></tr><tr><td style="width: 31.3104%;">Northern Ireland</td><td style="width: 28.3824%;">Standard (3-5 working days)<br></td><td style="width: 18.2195%;">&#xA3;3.99<br></td><td style="width: 22.0384%;">&#xA3;50.00<br></td></tr></tbody></table><p><br></p><p>We aim to dispatch all orders within 2 working days.</p><p><em>Delivery times may vary around Bank &amp; Public Holidays</em></p><p><em>Delivery to the Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands may take up to three working days.</em></p>

We have two options for UK Delivery, our Standard Delivery and our Next Working Day Delivery. We aim to dispatch all orders within 3 working days.

Shipping Options – United Kingdom | BOXRAW Support

Delivery

How do I track my order?

How can I check my BOXRAW gift card balance?

Where is my order?

I’ve received a faulty item

My order has been flagged as potentially fraudulent, what do I do?

There is something missing from my order

I want to cancel/amend my order

My order status is complete, does that mean it should have been delivered?

I have received an incorrect item in my order

Orders

COVID-19 Delays

Does BOXRAW deliver to PO Boxes?

Shipping Options – United Kingdom

Shipping Options – North & South America

Shipping Options – Europe (Excluding UK)

Shipping Options – Australasia

Shipping Options – Asia

Shipping Options – Africa

Customs & Import Charges

Shipping Exclusion List

What is your returns policy?

Are returns free?

UK Returns

US Returns

EU Returns

I’m an international customer, how do I make a return?

I placed an order using my gift card & now want to return the items

Have you received my return yet?

Returns

Size Guide

Does BOXRAW have a store I can visit?

How do I wash my BOXRAW gear?

Size Guide & Product Info

Summer Sale FAQ

How can I pay for my order?

Clearpay – Buy Now Pay Later (UK Only)

Pay in 3 with Klarna (UK Only)

NHS Discount (UK Only)

Student Discount

Afterpay – Buy Now, Pay Later (US Only)

Military Discount (USA)

Buy Now Pay Later with Sezzle (Canada Only)

Payment Options / Buy Now Pay Later (EU Only)

What currencies can I view in?

An item I own is now a lower price, can you refund me the difference?

I’ve received a gift card, what do I do with it?

This item was on sale previously, can I get it at the sale price?

My discount code isn’t working

Payments, Discounts & Gift Cards

I have forgotten my password

Sponsorships

I need to update my address

Account

Black Card

Location	Service	Cost	Free Above (GBP)
England, Scotland and Wales	Standard (3-5 working days)	£3.99	£50.00
England, Scotland and Wales	Express (1-2 working days)	£5.99	£75.00
Northern Ireland	Standard (3-5 working days)	£3.99	£50.00

Shipping Options – United KingdomUpdated 4 months ago