USA ReturnsUpdated 4 hours ago
USA returns
Returning your items is easy! Just follow these steps:
- Go to our returns portal.
- Enter your email address or ZIP code, along with your order number (including the “#”) or tracking number.
- Click Search, then click Start exchange or return.
- Select the items you’d like to return and tell us why you’re returning them.
- You’ll then see some items you can exchange for. If you spot something you’d like, select it to set up your exchange. If not, continue and choose how you’d like to be refunded: exchange, store credit or refund.
- If you’ve chosen a refund, pay the $5 return fee by card.
- Print your shipping label and packing slip.
- Pack your items with the packing slip and send them back.
How much does it cost?
- Exchange or store credit: free
- Refund: $5, paid by card when you submit your return
Please note
- All items must be returned unworn, in their original condition and with all tags and packaging.
- Limited edition items are made to order, so they can’t be refunded.
- Some products, including Strike Boxing Gloves and Impello Boxing Boots, have specific return conditions.
- You don’t have to use our returns service. If you choose to send your return another way, you’ll be responsible for the cost, and we recommend using a tracked service.
When do I need to return my items?
Returns must reach us within 30 days of the date you placed your order. Orders placed between 1 November and 31 December can be returned until 31 January.
How long will my return take?
Returns take up to 10 business days to process once we receive them. During busy periods, such as Black Friday, please allow up to 5 extra business days. Once your refund is processed, please allow 3–5 business days for it to appear in your account, depending on your bank.
Need to check the status of your return?
Log into the returns portal with your order details to see the latest update.