My order status is complete, does that mean it should have been delivered? No, status ‘complete’ simply means your order has been fulfilled by our warehouse team and it’s currently on the way to you. You will receive a shipping confirmation detailing your tracking information. Still stuck? How can we help? Was this page helpful? Yes No How can we help? If you've communicated with our support staff through email previously, you're already registered. You probably don't have a password yet, though Send