Rest of World ReturnsUpdated 3 hours ago
Rest of World Returns
This information is for orders delivered outside the UK, EU and USA. For those regions, please see our UK returns, EU returns or USA returns pages.
Returning your items is easy! Just follow these steps:
- Go to our returns portal.
- Enter your email address or postcode/ZIP code, along with your order number (including the "#") or tracking number.
- Click Search, then click Start exchange or return.
- Select the items you'd like to return and tell us why you're returning them.
- You'll then see some items you can exchange for. If you spot something you'd like, select it to set up your exchange. If not, continue and choose how you'd like to be refunded: exchange, store credit or refund.
- Review your return cost and pay by card.
- Print your shipping label, packing slip and commercial invoice.
- Pack your items with the packing slip and send them back.
How much does it cost?
Return costs vary depending on where you're sending your return from. Our returns portal finds the best available courier rate for your location, and you'll see the exact cost before you confirm your return. This cost applies whether you choose an exchange, store credit or refund.
If you use our label, a commercial invoice for customs will be provided with it. Some countries may require additional paperwork, so we recommend checking with your local courier or post office before sending your return.
Using your own label
If your country isn't available in the returns portal, or you'd prefer to use a different courier, you can arrange your own return instead. You'll be responsible for the cost and any customs paperwork, and we recommend using a tracked service. Please still submit your return through the returns portal first, so we can match your parcel to your order when it arrives.
Please note
- All items must be returned unworn, in their original condition and with all tags and packaging.
- Limited edition items are made to order, so they can't be refunded.
- Some products, including Strike Boxing Gloves and Impello Boxing Boots, have specific return conditions.
When do I need to return my items?
Returns must reach us within 30 days of the date you placed your order. Orders placed between 1 November and 31 December can be returned until 31 January. If you're sending your return from outside the USA, please allow extra time for it to reach us.
How long will my return take?
Returns take up to 10 business days to process once we receive them. During busy periods, such as Black Friday, please allow up to 5 extra business days. Once your refund is processed, please allow 3–5 business days for it to appear in your account, depending on your bank.
Need to check the status of your return?
Log into the returns portal with your order details to see the latest update.